The Reviewer

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Household · The white crust in the kettle

Limescale in the kettle: what it is, whether it matters, and the cheapest way to shift it

That chalky lining is mostly calcium carbonate left behind by hard water. It won't hurt you, but it does make the kettle work harder and flake into your tea. A kitchen acid, a few minutes and a rinse deal with it, and you don't need the branded sachet.

What we looked at

Citric acid

Odourless, cheap, sold as a powder for baking and cleaning; a tablespoon or two in a half-full kettle shifts most scale.

Recommended

White vinegar

Works as well, but the smell lingers and needs an extra rinse or two.

Recommended with reservations

Branded descaling sachets

Usually citric or another mild acid in a single dose. Convenient, but you're paying for the packet.

For context

If you live somewhere with hard water, you know the kettle. A few months in, the bottom turns white and rough, the element (or the base plate) grows a crust, and eventually little flakes turn up floating in the mug. It looks worse than it is. It’s also one of the easiest jobs in the house, which is why it’s annoying to see it sold as a specialist one.

What the crust is

Hard water carries dissolved minerals, mostly calcium and magnesium. When you heat it, some of the calcium comes out of solution as calcium carbonate, the chalky white solid that builds up wherever water is boiled most often. The U.S. Geological Survey classes water above 120 milligrams per litre (measured as calcium carbonate) as hard and above 180 as very hard. If your area sits up there, a kettle will scale within weeks.

Does it matter?

For your health, not really. The minerals are the same calcium and magnesium you’d find in plenty of foods, and the World Health Organization hasn’t proposed a health-based limit for hardness. The flakes are unpleasant rather than dangerous.

For the kettle, somewhat. Scale is a poor conductor of heat, so a thick layer sits between the element and the water and makes the kettle work harder to boil the same amount. It can also make some kettles noisier, and heavy build-up around a thermostat or sensor can stop it switching off cleanly. Manufacturers’ manuals generally tell you to descale regularly in hard-water areas, and it’s worth doing before the crust gets thick.

The cheapest fix

Limescale is a carbonate, so a mild acid dissolves it. You almost certainly have one already.

Citric acid is my pick. It’s sold as a white powder in the baking or cleaning aisle, it doesn’t smell, and it’s cheap. Half-fill the kettle with water, add a tablespoon or two of citric acid, bring it to the boil, switch it off and leave it for 15 to 30 minutes. Pour it away, rinse, then boil a full kettle of fresh water and pour that away too. Very heavy scale may need a second round.

White vinegar works the same way: a mix of roughly half vinegar and half water, brought nearly to the boil and left to stand. It’s just as effective, but the smell hangs around, so plan on two rinse-and-boil cycles before the next cup of tea.

Branded descaling sachets are usually a measured dose of citric or another mild acid. They work, they’re convenient, and you’re paying mostly for the packet.

Whatever you use, check the manual first. A few kettles, especially ones with special coatings or filters, come with their own instructions, and you should follow them.

Keeping it away

  • Empty the kettle after use. Water left standing in a warm kettle keeps depositing scale.
  • Boil only what you need. Less water heated means less scale, and lower bills.
  • Rinse the filter. Most kettles have a mesh filter in the spout that catches flakes. Pull it out and rinse it now and then.
  • Consider a filter jug if your water is very hard. Many reduce the scale that ends up in the kettle, though the cartridges are an ongoing cost.

What I’d actually do

Buy a bag of citric acid. Descale the kettle every month or two if your water is hard, more often if you can see it building. It takes ten minutes of your attention spread over half an hour, and the bag will last for years. Descaler is one of those products where the active ingredient costs pennies and the packaging costs the rest.

On the record

Every figure above is ours, attributed to a named third party, or the maker's own claim. These are the attributed ones, with their sources.

  • Water hardness is mostly calcium and magnesium; water above 120 mg/L (as calcium carbonate) is classed as hard and above 180 mg/L as very hard U.S. Geological Survey, Water Science School: Hardness of water
  • No health-based guideline value has been proposed for water hardness World Health Organization, Guidelines for drinking-water quality

Martin Halvorsen

Contributing writer, Household

Writes about the objects in a home and how long they last. Buys everything he writes about.

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